Warranty Claim Form

Warranty Claim Form

Union Sport grants warranty to new saddles from manufacturing defects 1 year of the original purchase with proof of purchase receipt.

This warranty covers ONLY the original buyer and is not transferable to an 3rd party.

Warranty does not cover crash damage and is void if product has been modified in any way. Union Sport is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the exclusion may not apply to you. Any claim under this warranty must be made through an authorized dealer or distributor.

 

DOWNLOAD THE WARRANTY CLAIM FORM HERE

E-mail form and supporting materials to: warranty@union-sport.com

 

Photographs must be submitted with saddle and full bicycle in frame Union Sport warrants new saddles with limited use and is given to the original purchaser. This is not transferable to any 3rd party. The warranty will be applied at the time of delivery for a period of 1 year from the date of purchase (“warranty period”).

During the warranty period, with proof of purchase from the original owner the product will be repaired or replaced with the same or a comparable item or reconditioned model within the warranty time.
In order to obtain warranty services customers must contact the retail location where the product was purchased or directly contact Union Sport. We require customer to submit photographs of saddle in full frame with the bicycle to analyze your claim in detail; it is required to provide a copy of your sales receipt or other proof of purchase that shows the date of purchase will be requested.

Union Sport does not grant warranty for repair or replacement for:
• Normal wear and tear
• Improper installation or assembly
• Improper follow-up maintenance
• Damage or failure due to accident, misuse, abuse, neglect or improper usage
• Labor charges for part replacement or changeover
• The damage is caused by improper, rough or careless treatment:
• The problem is caused by a fire or other natural calamity;
• The problem is caused by improper repair or adjustment
• The proof of purchase is not presented when requesting service; or
• The warranty period has expired.

 

Neither this warranty nor any other warranty or guarantee, expressed or implied, including any implied warranty or condition of merchantability or of fitness for a particular purpose, shall extend beyond the warranty period. No responsibility is assumed for any incidental or consequential damages, including, without limitation, damages resulting from inaccuracy or mathematical inaccuracy of the product. Some states or jurisdictions do not allow limitations on how long an implied warranty lasts and some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion or limitation by a party of liability for death or personal injury caused by that party’s negligence, so the above limitations or exclusions shall not apply in such cases. This warranty gives you specific rights, and you may also have other rights that vary from state to state, jurisdiction to jurisdiction, or country to country. Nothing in this warranty affects your statutory rights. Owner must refer to website warranty, request warranty information in digital form via email, request hard copy of warranty from Union Sport in which Union Sport will mail a copy.